Digital
Loyalty Program
Keep your loyal customers
coming back.
Your customers join, earn stamps on qualifying bills and unlock a reward from you. A digital loyalty card in their UpDash app— and a reason to choose your restaurant again.
Illustrative programme · you choose the rules
You set the reward.
We connect the visits.
One programme for the stores and order types you choose. No paper stamp cards to carry or keep track of.
- 01
Create your programme
Choose participating stores, earning and redemption order types, a minimum qualifying spend, a stamp target and a fixed reward. Finish with your logo and card design.
- 02
Customers join and collect stamps
Customers explore and join in the UpDash app or website. At the counter, attach an enrolled customer to their bill using the phone number they provide.
- 03
Give them a reason to return
Qualifying paid bills earn stamps. Customers follow their progress and select a ready reward at eligible checkout, or approve an in-store redemption before payment.
What your
customers see.
Your restaurant’s loyalty card, their next reward and every stamp along the way. All together in one familiar place.
A card that feels like you
The design you save is the card your customers see.
A reason to come back
They can see their stamps, the reward and how close they are to earning it.
A history they can follow
Qualifying visits, rewards used and adjustments appear in their transaction history.
Your members.
A clear record.
See your members’ stamps and programme activity with limited identity details. Full phone numbers are not exposed in the loyalty dashboard. Customers can manage their loyalty notifications.
Read the customer termsEvery stamp has a traceable history.
A few good questions.
How do I get access?
Loyalty is an UpDash Pro feature. Contact the UpDash team about availability, setup and commercial terms. Once enabled for your merchant account, Loyalty Program appears in your Merchant Web menu.
What rewards can I offer?
The current programme uses one stamp per qualifying bill and one fixed-amount, merchant-funded reward at your chosen stamp target. Points-based and percentage-reward programmes are not included.
Can it work across pickup, delivery and dine-in?
Yes. Select earning and redemption eligibility separately for Pickup, Delivery, Smart QR dine-in and Walk-in, across the stores in your programme. In-store bills must be linked to an enrolled customer. Loyalty actions need an internet connection.
Who pays for the reward?
Your restaurant funds the discount. You choose the qualifying spend, stamp target and reward value before customers join. Ask UpDash about Pro access and any applicable commercial terms; this page is not a pricing offer.
Can I change my programme later?
You can edit before the first customer joins. After enrolment, the rules are locked. You can end a programme, which stops new joining and earning while preserving its records and existing benefits, subject to service availability and refund adjustments.
Will customers receive messages?
Eligible customers may receive loyalty invitations or progress reminders through UpDash, subject to their preferences, delivery permissions and notification safeguards. Joining does not give your business permission for unrelated phone or WhatsApp marketing.
Your next regular is out there.
Already an UpDash partner? Ask us to enable Loyalty for your merchant account. New here? Let’s find the right setup for your restaurant.
Pro feature · activation and commercial terms confirmed by UpDash