Legal · UpDash Mauritius

UPDASH WEBSITE TERMS

These terms cover general use of the public UpDash website. Customer orders remain governed by the separate Customer Order Terms.

Version
1.0
Effective date
21 September 2026
Jurisdiction
Republic of Mauritius

Section 01

1. ABOUT THESE TERMS

The UpDash website is owned and operated by Updash Technologies Ltd, a company incorporated in the Republic of Mauritius ("UpDash", "we", "us", or "our").

These Website Terms govern your access to and general use of the public website, including its information, materials, and functionality. By using the website, you agree to these Website Terms. If you do not agree, you should stop using it.

You must be at least 18 years old or use the website with the permission and supervision of a parent or legal guardian. If you use it for a business or organisation, you confirm that you are authorised to act for that organisation.

Section 02

2. UPDASH SERVICES AND SEPARATE TERMS

UpDash develops and operates technology that connects customers, Merchants, Drivers, and other service participants. The availability of a particular feature may depend on location, participating Merchants, technical readiness, and legal requirements.

These Website Terms do not govern a customer order. Customer orders are governed by the Customer Order Terms. Other products or relationships may be governed by separate customer, Merchant, Driver, promotion, wallet, or service-specific terms.

If these Website Terms conflict with terms written for a specific UpDash service, the service-specific terms apply to that service.

Section 03

3. WEBSITE INFORMATION

UpDash takes reasonable care when publishing information, but website content is provided mainly for general information. Services, features, Merchant participation, prices, promotions, and availability may change.

You should check information relevant to an order or transaction in the applicable UpDash service before relying on it. UpDash may correct errors and update or remove website content at any time.

Section 04

4. PERMITTED USE

UpDash gives you a limited, revocable, non-exclusive, and non-transferable right to use the website for lawful personal use or legitimate business activity connected with UpDash.

You must not, without prior written permission:

  • Copy, republish, sell, or commercially exploit the website or its content;
  • Scrape or systematically extract website data;
  • Use bots or automated systems except where UpDash expressly permits them;
  • Attempt unauthorised access to accounts, servers, databases, or networks;
  • Interfere with website security or operation;
  • Introduce malware or harmful code;
  • Reverse engineer website software except where the law expressly permits it;
  • Impersonate another person or misrepresent an affiliation; or
  • Use the website for fraud, abuse, unlawful activity, or infringement of another person's rights.

Section 05

5. INTELLECTUAL PROPERTY

The website, UpDash name and branding, designs, text, images, software, databases, interfaces, and other materials are owned by or licensed to UpDash and may be protected by intellectual-property laws.

Using the website does not transfer ownership of those materials. You may not use UpDash trademarks, logos, or branding without prior written consent. All rights not expressly granted are reserved.

Section 06

6. MERCHANT AND THIRD-PARTY CONTENT

The website may display menus, descriptions, prices, photographs, promotions, or other information supplied by Merchants or other third parties. Those parties remain responsible for the information they supply. UpDash may take reasonable steps to correct problems but cannot guarantee that all third-party information is always complete or current.

The website may link to third-party websites, applications, social media, or services. UpDash does not control independent third parties and is not responsible for their content, security, availability, or privacy practices. Their own terms and privacy notices apply when you use them.

Section 07

7. PRIVACY AND SECURITY

UpDash processes personal data as described in the Privacy Policy. Where you provide personal data, you must ensure that it is accurate and that you are entitled to provide it.

UpDash uses reasonable technical and organisational measures to protect the website and information processed through it. No internet service can be guaranteed completely secure. You are responsible for protecting your device and account credentials and should promptly report suspected unauthorised access or misuse.

Section 08

8. WEBSITE AVAILABILITY

UpDash aims to keep the website reasonably available but does not guarantee continuous or error-free access. The website may be changed, restricted, suspended, or unavailable because of maintenance, upgrades, technical problems, security events, legal requirements, or circumstances outside UpDash's reasonable control.

UpDash may add, remove, or change content and functionality as its services develop. A feature shown or described on the website is not necessarily available for immediate use unless the relevant service page or application confirms that it is available.

Section 09

9. DISCLAIMERS AND LIABILITY

To the fullest extent permitted by law, the website and its general content are provided on an "as is" and "as available" basis. UpDash does not guarantee that the website will always be available, free from errors or harmful components, or suitable for every purpose.

To the fullest extent permitted by law, UpDash is not liable for indirect or consequential loss arising from general use of the website, reliance on outdated third-party information, website interruption, or an independent third-party service.

Nothing in these Website Terms excludes or limits a warranty, consumer right, remedy, or liability that cannot lawfully be excluded under Mauritian law.

Section 10

10. SUSPENSION AND TERMINATION

UpDash may restrict or terminate website access where it reasonably believes that a user has breached these Website Terms, created a security or operational risk, acted fraudulently or unlawfully, or where restriction is required by law.

Rights and obligations that arose before termination, and provisions intended to survive termination, will continue to apply.

Section 11

11. CHANGES TO THESE TERMS

UpDash may amend these Website Terms to reflect changes to the website, services, business operations, security requirements, or law. The updated terms and effective date will be published on the website.

Where a change materially affects your rights and additional notice is required by law, UpDash will take reasonable steps to provide that notice. Continued use after revised terms take effect constitutes acceptance to the extent permitted by law.

Section 12

12. ELECTRONIC COMMUNICATIONS

Where permitted by law, UpDash may send service, security, and legal notices electronically. Marketing communications are handled separately under the Privacy Policy and your communication preferences.

Section 13

13. EVENTS OUTSIDE REASONABLE CONTROL

UpDash is not responsible for delay or interruption caused by events outside its reasonable control, including natural disasters, severe weather, governmental action, telecommunications or electricity failures, cyber incidents, civil unrest, or similar events.

Section 14

14. GENERAL TERMS

If a provision is found invalid or unenforceable, the remainder of these Website Terms continues to apply. A delay in enforcing a right is not a waiver. You may not transfer your rights under these Website Terms without UpDash's prior written consent. UpDash may transfer its rights to an affiliate or business successor, subject to applicable law.

These Website Terms and the documents they expressly refer to form the agreement concerning general use of the website. They do not replace separate terms governing a specific UpDash product, transaction, or business relationship.

Section 15

15. GOVERNING LAW AND CONTACT

These Website Terms are governed by the laws of the Republic of Mauritius. Subject to mandatory rights under applicable law, the courts of Mauritius have jurisdiction.

Questions about these Website Terms may be sent to:

Updash Technologies Ltd

Republic of Mauritius

Email: admin@updash.mu Website: https://www.updash.mu